You can reach us at    info@theocau.com  or  Call us @ +91 82509 88727.

You can provide your e-mail address in our newsletter box in the footer of the website to subscribe to our newsletter. Also, you can always follow our social handle Oca-u Designs across social media platforms including Facebook, Instagram, Twitter, Pinterest and LinkedIn. This will keep you updated about ongoing offers, promotions, our new launches, blogs or about hiring.

We do custom made orders , and also bulk orders for corporates/schools , functions/special occasions etc.

Please  go through and submit our wholesale enquiries form.

We do have a gift wrap option for you. Please write to us with all the details. We will add a personalized card as well.

You can reach us at    info@theocau.com   or  Call us @ +91 82509 88727 , along with the details of your requirement or purpose.

Desired product not available - Mail us with name of the product, Product code, your required size to let us know what item you want and quantity of the product as well.

If you receive a defective / wrong product  - don’t worry , we will replace it. You can write to us at ocaudesigns@gmail.com  regarding the order details and defect details with the images. Once it is checked by our team, you can return to us , we will replace your item. No additional shipping charge is required for that.

Payment methods - Oca u accepts payments from all kind of credit cards (Visa, Mastercard, American Express), from PayPal, Apple Pay and Amazon Pay.

Payment error message -  Check the payment details you’ve entered are correct and contact your bank first and foremost. Then if you’re still having issues, please contact us and include the following information:

 - What operating system you were using to make the order (e.g. Windows, Mac)

 - The internet browser you used to make the order (e.g. Chrome, Safari.

 - The payment method you used to make the order.

 - A description of the problem and when it occurred.

 - Details about any error messages you received (if any)

We can then take a look at your request and come back to you with a solution as soon as we can!

Enter your promo/discount code at checkout. You’ll need to copy it exactly as it appears and then press apply. Promo Codes can't be used in conjunction with additional promotions and do not apply to sale items unless otherwise specified.

Unable to use your discount code? This might be why:

• The code has expired — many of our offers are only applicable for a limited time
• You can only use one code per order
• The code has been misspelt or copied incorrectly
• The code isn’t valid for use on the product category selected

We are sorry if you are facing any inconvenience for placing order through our website. You can try from different browser , that may help, or else you can order through email ( info@theocau.com ) , DM us through our social media handles, Whatsapp  or  Call us @ +91 82509 88727.

We deliver all over India and also internationally. Please go through our shipping and delivery policy for that.

The estimated delivery time varies from cities to cities. Generally it takes 3-4days for metros and 5-6 days for tier 2 cities. Generally it takes 5-7 days to deliver the products. Due to unforeseen reasons there might be delay in shipments and would appreciate your patience. We will keep you updated if there is any delay in estimated delivery.  We would definitely try our best to get your shipment delivered asap.

In case the ordered items do not reach the customer within 30 days from the shipping date from our warehouse, we will offer a full refund, provided any tracking information does not show that delivery was attempted at the customer doorstep. However, in the case of packages for which we do not have tracking details, we will assume in good faith that the package delivery was not attempted and we will refund the entire amount within 7 days from the date of raising a complaint with us.

If unfortunately you have to return or exchange an order, please do so within 2 days of delivery. Please go through our Exchange and Return policy for more details.